Privacy Policy — How 92fun Keeps Your Data Safe in Pakistan

This Privacy Policy explains how 92fun — the online betting and gaming platform operated at https://92fun.biz — collects, uses, stores, and protects the personal information of players who register and use our services. It applies to every product on the 92fun platform: sports betting, esports betting, online casino, live casino, poker, and fishing games.

92fun is committed to handling your personal data with care and transparency. This policy is written in plain language because we believe you have the right to understand exactly what happens to your information when you use our platform — not just receive a document designed to be impossible to read.

This policy should be read alongside our Terms and Conditions, which govern the overall relationship between you and 92fun. This policy covers data specifically. The Terms and Conditions cover account rules, bets, bonuses, and withdrawals.

92fun collects personal data in two main categories: data you provide to us directly, and data that is generated automatically when you use the platform. Here is a breakdown of what each category includes.

Data you provide directly:

• Registration data: Your full legal name, date of birth, Pakistani mobile number, and email address (where required) when you create a 92fun account.
• Identity verification (KYC) data: A copy of your CNIC (Computerised National Identity Card) or other government-issued identity document, required before your first withdrawal is processed.
• Payment data: Your Easypaisa mobile number, JazzCash account, NayaPay or SadaPay details, IBFT bank account number, or card details. Note that 92fun does not store full card numbers — payment processing is handled by certified third-party payment processors.
• Support communications: Messages, chat transcripts, and emails you send to 92fun's customer support team in connection with your account.
• Preference data: Your account settings, preferred language, and communication preferences.

Data generated automatically:

• Device and technical data: Your IP address, device type, operating system, browser type and version, and screen resolution.
• Usage data: Pages visited on 92fun, features used, bets placed (including amounts, markets, and outcomes), games played, session duration, and login timestamps.
• Transaction data: A complete record of all deposits, withdrawals, bets, and game results associated with your account.
• Cookie data: Data collected via cookies and similar tracking technologies on the 92fun website. See Section 09 for full details.

92fun collects your personal data through the following channels:

• Account registration form: The information you enter when creating your 92fun account is collected at the point of submission.
• KYC document uploads: When you submit identity verification documents through the account verification section, those documents are transmitted to our secure verification system.
• Payment transactions: Each deposit and withdrawal generates transaction records that are stored in our account management system.
• Platform activity: Your betting activity, casino gameplay, and navigation on the 92fun website are logged automatically for account management, fraud prevention, and service improvement purposes.
• Customer support interactions: When you contact 92fun support via live chat or email, those communications are recorded and stored for training and dispute resolution purposes.
• Cookies and analytics tools: The 92fun website uses cookies and analytics scripts to understand how players use the platform. These are described in Section 09.

92fun uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The following table summarises what data is used for which purpose:

92fun does not use your personal data to make automated decisions that have legal or similarly significant effects on you — except where automated fraud detection systems are involved, in which case flagged accounts are reviewed by a human member of the compliance team before any action is taken.

92fun processes your personal data on the following legal grounds:

• Contract performance: Most of the data processing at 92fun is necessary to fulfil the service you've signed up for. Without processing your identity data, payment data, and transaction records, 92fun cannot operate your account, process your bets, or pay out your winnings.
• Legal obligation: Certain data processing — particularly identity verification and transaction record-keeping — is required to comply with anti-money laundering (AML) and know-your-customer (KYC) obligations applicable to online gaming operations.
• Legitimate interest: 92fun processes device data, IP addresses, and usage patterns under its legitimate interest in fraud prevention and platform security. These interests are balanced against your right to privacy; the processing is limited to what is necessary for fraud detection purposes.
• Consent: Marketing communications are sent on the basis of your consent. You provided this consent at registration when you accepted the Terms and Conditions. You can withdraw consent for marketing at any time from your account settings or by contacting support at support@92fun.biz.

92fun does not sell your personal data to third parties under any circumstances. We share your data with third parties only in the following specific and limited circumstances:

• Payment processors: Your payment details are shared with certified payment processing partners (the providers behind Easypaisa, JazzCash, NayaPay, SadaPay, IBFT systems, and card processing networks) solely for the purpose of completing your transactions.
• Identity verification providers: KYC document verification may be performed with the assistance of certified third-party identity verification services. These providers process your documents on 92fun's behalf and are contractually bound to handle your data securely and for no other purpose.
• Analytics providers: Anonymised, aggregated usage data may be processed by analytics platforms to help 92fun understand platform performance. This data cannot be used to identify individual players.
• Game content providers: When you play a casino, live dealer, poker, or fishing game, the game software provider may receive your account identifier and game session data to deliver the game. These providers operate under data processing agreements with 92fun.
• Regulatory and legal authorities: 92fun will disclose personal data to law enforcement, regulatory authorities, or courts when legally required to do so — for example, in connection with a fraud investigation or money laundering inquiry.

92fun retains your personal data for as long as is necessary to fulfil the purposes described in this policy, or for as long as required by applicable law. In practice, this means:

• Active account data (name, contact details, payment records) is retained for the duration of your account and for a minimum of five years after account closure, to comply with anti-money laundering record-keeping requirements.
• KYC documents (CNIC copies) are retained for a minimum of five years from the date of last account activity or account closure, as required by financial compliance obligations.
• Transaction records (deposits, withdrawals, bets) are retained for a minimum of five years from the date of the transaction.
• Support communications are retained for up to three years from the date of the interaction.
• Marketing preferences and opt-out records are retained indefinitely to ensure we honour your communication preferences even after account closure.
• Cookie data and anonymised analytics data is retained for up to 24 months.

When data is no longer required and the retention period has expired, 92fun securely deletes or anonymises it in accordance with our internal data destruction procedures.

92fun implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. These include:

• SSL/TLS encryption: All data transmitted between your browser or device and the 92fun platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar.
• Encrypted data storage: Sensitive data, including identity documents and payment information, is stored in encrypted databases with access restricted to authorised personnel only.
• Access controls: 92fun employees and contractors only have access to the personal data they need to perform their specific job functions. All access is logged and monitored.
• Two-factor authentication: Internal systems used by 92fun staff are protected by two-factor authentication.
• Regular security reviews: 92fun's security infrastructure is reviewed regularly to identify and address vulnerabilities before they can be exploited.

92fun uses cookies — small text files stored on your browser — and similar tracking technologies to make the platform work properly, understand how players use it, and deliver relevant content. Here is what each category of cookie does on the 92fun platform:

You can manage cookie settings through your browser. Most modern mobile and desktop browsers allow you to view, delete, and block cookies. Note that disabling non-essential cookies will not affect your ability to use 92fun's core betting and gaming features, but may affect the personalisation of your experience.

Know Your Customer (KYC) verification is a standard requirement for online gaming platforms globally, including 92fun. It serves two important purposes: confirming that you are who you say you are, and confirming that you are at least 18 years old. KYC also protects the platform against financial crime and protects you against identity theft.

At 92fun, KYC verification is required before your first withdrawal is processed. You may also be asked to complete verification at any other point 92fun deems necessary — for example, if unusual account activity is detected or if your account reaches certain transaction thresholds.

To complete KYC at 92fun, you will typically need to submit:

• A clear photograph or scan of your CNIC (both sides).
• In some cases, a selfie or live photo to confirm you match the document submitted.

Your KYC documents are processed by 92fun's compliance team or a certified third-party verification provider. They are stored securely, encrypted, and are only accessible to authorised personnel involved in the verification process. KYC documents are never used for any purpose other than verifying your identity and age.

As a 92fun player, you have the following rights over your personal data. To exercise any of these rights, contact the 92fun support team at support@92fun.biz. We aim to respond to all data rights requests within 30 days.

92fun is strictly an 18+ platform. We do not knowingly collect or process personal data from anyone under the age of 18. If 92fun discovers that personal data has been collected from a minor, the account will be closed immediately and all data associated with that account deleted as soon as legally permissible.

If you are a parent or guardian and believe your child may have created a 92fun account, please contact support@92fun.biz immediately so we can take appropriate action. The protection of minors from gambling products is a priority for 92fun, and we maintain strict age verification requirements at the point of account creation and at withdrawal.

92fun may update this Privacy Policy from time to time. When material changes are made — for example, changes to what data is collected, how it is used, or who it is shared with — registered players will be notified via the contact details on their account (email or SMS) before the changes take effect.

Minor updates, such as clarifications of existing practices or corrections to wording, may be made without advance notice. The "Last Updated" date at the top of this page will reflect the most recent version. We recommend reviewing this page periodically, particularly if you are using 92fun regularly.

Continued use of 92fun after an updated Privacy Policy has come into effect constitutes acceptance of the updated policy. If you disagree with any changes, you should stop using the platform and request account closure by contacting support@92fun.biz.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 92fun handles your personal information, please contact us through the following channels:

• Email: support@92fun.biz — Data privacy requests are given priority handling with a target response time of 5 business days.
• Live Chat: Available 24/7 on the 92fun platform. Mention "privacy" or "data request" at the start of your chat to be directed to the right team.

When contacting 92fun about a data rights request, please include your registered mobile number and full name so we can verify your identity before processing the request. 92fun will not process data requests from unverified individuals to prevent unauthorised access to account data.